Social media is a modern-day communication tool. Once upon a time people were communicating face-to-face or over the phone - and in recent years via email. But now it's the 'norm' to communicate with your family and mates - or even with total strangers all over the world - on social media.
Social media is an online platform where people can share information and ideas - from anything very important, educational and useful - to anything downright silly and stupid (like what you ate for lunch today... well, does anyone care really?!).
It is also used for networking, forums, reviews... you name it.
Nowadays social media is also used as an efficient business tool to interact with your customers AND potential customers.
LINKS
1) TechTarget : WhatIs.com (for examples of popular social media platforms)
URL: https://whatis.techtarget.com/definition/social-media
2) Investopedia : Social Media Definition (for more business-minded people)
URL: https://www.investopedia.com/terms/s/social-media.asp
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