‘Library 2.0’ is a term used to describe modern-day library service and is derived from ‘Web 2.0’, which refers to websites where end users can interact with each other and participate in generating content - and social media sites are the best examples of that.
In the beginning, website use was pretty much ‘one-way traffic’, where people passively viewed content without leaving comments or asking questions. Traditional library service was delivered more or less in the same manner.
As the next generation of web platforms such as MySpace and YouTube burst onto the scene, people were now communicating with each other via the World Wide Web - or even contributing their own content to those websites.
Library 2.0 focuses on the same ‘user-centered’ concept, enabling patrons to participate in the functions of the library. Nowadays, most libraries utilize social media tools and blogs, and users can post their own book reviews, leave comments (or complaints!) on the library service and exchange ideas with library staff and fellow patrons. Library service has now become ‘two-way traffic’, encouraging user feedback and participation - which in turn enables improvement in delivering library services and products.
LINKS
1) ELSEVIER : ScienceDirect. “Web 2.0, Library 2.0, and the Hyperlinked Library” by Michael Stephens.
URL: https://www.sciencedirect.com/science/article/pii/S0098791307001050
2) Wikipedia. "Library 2.0"
URL: https://en.wikipedia.org/wiki/Library_2.0
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